CMS provides clients in the mortgage market with an outsourced mortgage servicing solution that includes:
- Fees which directly reflect levels of performance.
- A fast and flexible response to loan boarding and product changes.
- An integrated servicing system combining dialler and data warehouse technologies.
- Analytical risk expertise that drives individual collections and loss mitigation strategies.
- Comprehensive and easily accessible MI and performance data.
- Proactive advice to maximise returns whilst minimising losses.
Lenders and investors also need confidence that their business will be undertaken in a manner that is fully compliant with all regulations and specifically the FSA mortgage regulations and Treating Customers Fairly principles.
As a regulated entity itself CMS and indeed the whole CapQuest Group take their compliance responsibilities very seriously supported by an independent in house compliance team providing proactive monitoring and review of all agents and processes.
